Open

Portfolio Analysis Marketing

Turning Reputation into Market Impact

Employer BrandInternal CultureStrategy & Activation

Client

Biotech Sales

Location

United Kingdom

A Business That Puts People First

The company had been a trusted partner in the biotech and biopharma sectors for nearly 30 years, connecting leading innovators of specialist scientific instruments and equipment with forward-thinking research and development teams. 

Challenge

Turning Reputation into Market Impact

The challenge was to create a clear strategic plan that would guide the client’s marketing and brand activity. We focused on portfolio analysis to identify where the greatest opportunities for growth were, and on defining the areas where marketing would deliver the strongest return. This plan provided clarity on how to sharpen their positioning, build consistency across channels, and develop tools that made it easier for customers to explore products, request information, and connect with the team.

What We Did

Refreshing the Brand, Strengthening the Journey

We have worked closely with this client as a long-term partner, delivering a series of initiatives to strengthen their brand and marketing infrastructure. We refreshed their brand and updated the visual identity to ensure consistency across channels. A new CRM system was introduced to support their sales pipeline, and we embedded content planning to align with their business goals, including webinars, conference programmes, and other key campaigns. Most recently, we launched a new website that serves as a central hub for their communications, making it easier for customers to engage with their products and expertise.

Most recently, we have introduced 'Colin', a mascot named after their founder, used to convey their key messages. See him in the image below or watch the video animation on their website.

CRM Introduced Strategic Plan Implemented Customer First

The Results

What We Achieved

We focused the client’s marketing on the areas delivering the highest return, prioritising growth opportunities and key audiences.

The refreshed brand drove stronger engagement across channels, while the sales pipeline system gave the team tools and accountability to capture opportunities efficiently.

Strategic content planning ensures every campaign, webinar, and conference aligns with their growth objectives.

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Increase Linkedin followers since 2023

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Increase in engagement time on their new site in the first 6 months

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Mascot designed to represent brand values + mission

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